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New Villa Construction
Contact New Villa Construction — Roofing, Repairs, Replacements & Remodeling
We welcome inquiries about roofing, repair, replacement, maintenance, and remodeling. Founded in 1995 and based at 58 Caraway Road, Reisterstown, MD 21136, New Villa Construction serves homeowners, property managers, and commercial clients throughout Reisterstown and the surrounding Baltimore County communities. Our team is available to schedule inspections, provide free estimates, and offer guidance on insurance claims or financing options.
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Primary Contact Information
Company: New Villa Construction
Address: 58 Caraway Road, Reisterstown, MD 21136
Phone: (410) 259-9151
Established: 1995
Service Areas: Reisterstown, Owings Mills, Westminster, Baltimore County, parts of Carroll County and Howard County (call to confirm specific service addresses)
Business Hours (Typical)
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM (by appointment)
Sunday: Closed
Emergency Services: Available—call (410) 259-9151 for urgent roof leak response and emergency tarping. We prioritize emergency calls and endeavor to respond rapidly to limit interior damage.
How to Reach Us
- Phone: Call (410) 259-9151 to speak with our office for scheduling, service inquiries, or emergencies.
- On-Site Visits: For inspections and estimates, we arrange a convenient on-site appointment to evaluate the property and discuss options.
- Email & Written Estimates: We provide written estimates following the on-site inspection. Please call the office to request an emailed estimate or to confirm appointment details.
What to Expect During an Initial Contact
01.
Quick intake
We’ll ask basic questions about the property, visible issues, and whether there is an active leak or recent storm damage.
02.
Scheduling
We offer on-site inspections to assess the roof and property conditions. For urgent situations, we provide emergency measures and prioritize scheduling.
03.
On-site assessment
Our estimator will perform a thorough inspection, including attic checks when safe and necessary, assess ventilation, flashing, and deck condition, and document findings with photos.
04.
Written proposal
Written proposal: After the inspection, you will receive a detailed written estimate outlining recommended repairs or replacement options, material choices, timeline, and warranties.
Accessibility & Site Safety
For safety, we ask property owners to secure pets, remove obstructions near the work area, and ensure clear access to the roof perimeter. We will discuss site protection measures during scheduling.
Emergency Response & Claims Assistance
If you have sustained storm damage, contact us immediately. We provide:
- Emergency tarping and temporary protection.
- Detailed documentation and photos of damage for insurance claims.
- Written estimates to present to insurance adjusters.
- Coordination with adjusters when requested.
Common Contact Topics
- Free roof inspection and estimate requests.
- Scheduling roofing repairs or maintenance visits.
- Inquiries about roof replacement materials and quotes.
- Questions about warranties, permits, and financing options.
- Requests for remodeling or deck-building consultations.
Preparation Tips Before Your Inspection
- Clear accessible attic spaces, if applicable, so we can inspect from the inside.
- Note visible leak locations, stains, or sagging areas and inform the estimator.
- List recent storm dates or incidents that may be related to damage.
- Provide any previous roofing records or warranties if available.
Frequently Asked Questions
How quickly can I get an inspection?
We typically schedule inspections within a few business days. For emergencies, we aim to provide immediate response and temporary protection.
Do you handle commercial accounts or multi-family properties?
Yes. We provide commercial roofing services and maintenance programs tailored to multi-family and commercial property needs. Contact our office for a site consultation and a custom proposal.
Do you offer written estimates?
Yes — after an on-site evaluation we provide detailed written estimates that include scope, materials, and timeline.
Are you licensed and insured?
Yes, New Villa Construction is a licensed and insured roofing contractor. Proof of insurance and licensing credentials are available upon request.
Directions & Local Presence
Our office is located at 58 Caraway Road in Reisterstown, MD. We service the immediate Reisterstown area and the surrounding Baltimore County communities. For detailed directions or to schedule an on-site visit, call (410) 259-9151.
Customer Experience & Communication
We value transparency and timely communication. Your project will have a dedicated project manager or estimator serving as your point of contact. We’ll provide progress updates and coordinate scheduling to minimize disruption.
Satisfaction & Follow-Up After each project, we perform a final inspection and walk-through with the client. We provide care instructions, warranty documentation, and maintenance recommendations to keep your roof performing well.
We look forward to helping you protect and improve your property. Contact New Villa Construction to schedule service or discuss your next roofing or remodeling project.